Terms of Service
Effective Date: July 2026
By accessing or using the Malobisa IT Solutions website (malobisait.co.za) and related services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
1. Services Offered
Malobisa IT Solutions provides the following IT services:
- Managed Cybersecurity
- IT Equipment Repair
- IT Infrastructure Supply
- Networking Services
- Web Development
- Cloud Services
- IT Consulting
- Data Backup & Recovery
- Remote Support
All service engagements are subject to a separate written agreement, service level agreement (SLA), or quotation. These Terms of Service govern your use of our website and preliminary inquiries only; the specific terms of any paid service will be detailed in your service agreement.
2. Use of Our Website
2.1 Contact Form
Our contact form collects your name, email address, phone number, service interest, and message. This information is used solely to respond to your inquiry. By submitting the form, you consent to us processing this data as described in our Privacy Policy.
2.2 Prohibited Conduct
You agree not to:
- Use our website or contact form for any unlawful purpose.
- Submit false, misleading, or fraudulent information.
- Attempt to circumvent our rate-limiting, CSRF protection, or reCAPTCHA security measures.
- Transmit viruses, malware, or any harmful code.
- Attempt to gain unauthorised access to our systems or data.
- Scrape, crawl, or harvest data from our website without prior written consent.
We reserve the right to block access to any user who violates these terms or engages in abusive behaviour.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, page layouts, and code, is the property of Malobisa IT Solutions unless otherwise indicated. This content is protected by South African and international intellectual property laws.
You may not reproduce, distribute, modify, transmit, or publicly display any content from this website without our prior written consent, except for personal, non-commercial viewing.
4. Data Collection and Privacy
When you use our website, we collect and process certain personal information as detailed in our Privacy Policy. Key points:
- What we collect: Name, email, phone number, message content, IP address, and theme preference.
- How we use it: To respond to inquiries, prevent spam/abuse, remember your theme preference, and secure our contact form.
- Sharing: We do not sell, trade, or share your personal information with third parties for their own marketing or commercial purposes.
- Third-party services: We use Google reCAPTCHA Enterprise for spam prevention. No personal identifying information (name, email, phone, or message) is sent to Google — only anonymous browser interaction signals.
By using our website and submitting our contact form, you acknowledge and agree to the data practices described in our Privacy Policy.
5. Limitation of Liability
To the maximum extent permitted by South African law:
- Malobisa IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
- Our total liability for any claim arising from the use of our website shall not exceed the amount paid by you for the specific service giving rise to the claim, or ZAR 1,000 if no payment was made.
- We make no warranties or representations about the accuracy, completeness, or reliability of the content on this website.
6. Governing Law and Jurisdiction
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of South Africa.
7. Modifications to Terms
We reserve the right to revise these Terms of Service at any time. Changes will be effective immediately upon posting to this page. The most current version will always be available at malobisait.co.za/terms-of-service.php. Your continued use of our website after any changes constitutes acceptance of the revised terms.
8. Termination
We reserve the right to suspend or terminate access to our website or services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, third parties, or our business.
9. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: info@malobisait.co.za
- Address: 2265 Extension 16, Lebohang, Leslie, 2265, Mpumalanga, South Africa